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SMMLAMA - Маркетплейс СММ услуг

Privacy policy

1. GENERAL PROVISIONS

1.1. Careful reading of this User Agreement is a mandatory condition for the provision of the Service.

1.2. By directly using the Service, you confirm that you have carefully read and fully accepted all the provisions of this User Agreement and the Privacy Policy.

1.3. All payments made in the Service are voluntary donations designed to help continue the activities, develop the service and are aimed at its further development, adaptation and modification.

1.4. The site smmlama.com is the result of intellectual activity, the exclusive rights to which belong directly to the site administration. In particular: the rights to computer programs used for the functioning of the website, the graphic solution (design) of the website, the content posted on it by the website administration, as well as other results of intellectual activity (photographic images, video recordings, etc.).

1.5. The provided service is systematically adapted and modified in the interests of Users, which means that constant changes will occur in the computer program, the provision of the offered services, its functions and components, in the form and type of provision of services on the website in all materials, conditions, texts, programs, modules, components, interfaces, graphic design, and the Service Administration may change the terms of this User Agreement at any time.

1.6. The Service may contain links to other independent third-party sites (third-party sites). These third-party sites are provided solely for the convenience of the Service Users. Third-party sites are not under the control of the Copyright Holder and the Copyright Holder is not responsible for and is not obligated to approve the content or methods of third-party sites, including any information and materials contained on these sites. You must use your own independent judgment regarding interaction with these third-party sites.

1.7. In case of full or partial disagreement with one or more provisions of this User Agreement, it is prohibited to use the Services.

2. PARTIES TO THE AGREEMENT AND USED TERMS

2.1. User Agreement — this unilateral and unconditional document offered for acceptance in the form of a written offer. Acceptance of this User Agreement is a mandatory condition for the provision of the Service. Acceptance is carried out automatically as a result of using the Service and the Website.

2.2. User — any individual who, to one degree or another, in one way or another uses the Service. The User is any person who uses the Website for any of their purposes. The User is also an individual who has not registered on the Website. Thus, all provisions of this User Agreement apply in full to all individuals using the Website or Service, regardless of whether the person has completed the registration procedure. The User is one of the parties to this Agreement.

2.3. Acceptance — full and unconditional acceptance of the terms of the User Agreement.

2.4. Service — a software package that enables placing orders for work (provision of services, execution of tasks in the field of promotion/interaction/promotion/advertising in social networks, etc.).

2.5. Website — an Internet service located at smmlama.com.

2.6. Administration — the entire administrative and technical team of the Service, responsible for its development and ensuring its operability, all rolled into one. The Administration is in direct contact with the User and undertakes to provide advisory information on issues directly related to the use of the Service. The Administration is one of the parties to this User Agreement.

2.7. Customer — the User placing an order in the Service under the terms of this User Agreement.

2.8. Parties — the Administration, the Customer.

2.9. Services — a set of technical functions provided to the User when using the Service.

2.10. Materials — texts, images, tables, lists, text-audio-video files intended for inclusion in the Website.

2.11. Program — a computer program "smmlama", which is a set of data and commands intended for the operation of a computer and other computer devices in order to obtain a certain result.

2.12. Order — a task aimed at performing work or providing services, which the Customer places on its own terms and conditions that do not contradict the User Agreement.

3. RIGHTS OF THE ADMINISTRATION

3.1. In the event of a violation by the User of one or more provisions of this User Agreement, the Administration has the right to:

3.1.1. at any time name and to any extent limit the provision of services to the User in the event of the User violating one or more provisions of this User Agreement;

3.1.2. at any time unilaterally terminate the provision of Services to the User in the event of the User violating the provisions of this User Agreement;

3.1.3. block or delete the User's account;

3.1.4. by means of technical measures block the ability of this User to use the Service in the future.

3.2. In order to limit or terminate the provision of services to the User, the Administration is not obliged to notify the User about this, either in advance or subsequently.

3.3. In order to limit or terminate the provision of Services to the User, the Administration is not obliged to explain or motivate its actions.

3.4. The Administration has the right to change the quality and volume of the Services provided at any time and to any extent. For this, the Administration does not require notification or consent from the User.

3.5. In order to provide services in the required volume and of proper quality, the Administration collects information about the User.

3.6. The Administration has the right to use the collected information about the User in order to provide Services in the required volume and of proper quality.

3.7. The Administration has the right to unilaterally make any changes to this User Agreement at any time and at its own discretion.

3.8. Any changes made by the Administration shall enter into force and are binding on the User 10 calendar days after the relevant changes are made to the User Agreement.

3.9. The Administration has the right to stop orders that do not comply with the current terms of the User Agreement of the Service.

3.10. The Administration has the right to set restrictions on the use of services, including: the storage period of any content.

3.11. Since it is impossible to describe all specific areas of work in the Service in the rules, any recommendations or requirements of the Administration should be perceived as an addition to the User Agreement.

3.12. The Administration has the right to make prompt decisions on complaints from Users or disputes between Users. The result of such decisions may be: blocking the User's account, without a refund.

4. RESPONSIBILITIES OF THE ADMINISTRATION

4.1. The Administration undertakes to provide the User with the Services specified in this User Agreement, which is expressed in providing the User with intermediary services implemented within the Service.

4.2. In the event of significant changes to this User Agreement, the Administration undertakes to notify the User about this via the internal communication means of the Website no later than 3 days after such changes are made.

4.3. The Administration undertakes to ensure the confidentiality of the User's data to the extent and in the ways that are technically available to the Administration and depend on his actions.

4.4. The Administration is not responsible for any delays, failures, incorrect or untimely delivery, deletion or failure to save any user personal information.

4.5. The Administration undertakes to promptly credit the Users' funds transferred to the Service in accordance with the User Agreement.

4.6. The Administration ensures the provision of intermediary services in the Service and does not guarantee the uniqueness and safety of copyrights for the works performed in the Service.

4.7. The Administration does not ensure the timely execution of orders and does not bear material, including in the form of compensation, or any other liability in connection with the lost benefits and lost profits by the Users.

4.8. The Administration undertakes to promptly take all possible actions to eliminate any malfunctions in the operation of the Service.

5. USER RIGHTS

5.1. The User has the right to use the Service, Services and the Website subject to compliance with all provisions of this User Agreement, and also to the extent established for him by the Administration.

5.2. The User has the right to contact the Administration in any convenient and accessible way for both parties to clarify any questions the User may have related to the use of the Service or the receipt of Services.

5.3. The User has the right to top up his account in the Service.

5.4. The User has the right to stop using the Service at any time, as a result of which he may terminate this agreement.

6. USER RESPONSIBILITIES

6.1. The User undertakes to unconditionally comply with all provisions of this User Agreement.

6.2. The User undertakes to comply with all Russian and international laws when using the Service.

6.3. The User is obliged to fully comply with the Copyright Law when using the Service.

6.4. The User guarantees that he/she is not subject to any legal restrictions on and using online services, that he/she has all the necessary powers to enter into this Agreement or has received the necessary permission in the form required by law from legal representatives.

6.5. The User undertakes to provide true, accurate and complete information about himself/herself upon registration.

6.6. The User undertakes to keep his/her personal information up to date.

6.7. The User undertakes to maintain the confidentiality of his/her data, including the login and password for the account on the Service Website, as well as other personal data transferred to the Service Administration. The User undertakes not to disclose or transfer his/her account data to third parties.

6.8. The User is obliged to use the Service for its direct and immediate purpose. The User's behavior, potentially or actually leading to a disruption of the functionality and/or stability of the Service, is a violation of this User Agreement and leads to its immediate termination. Termination of the agreement leads to the termination of the provision of services to the User. In such a case, the Administration reserves the right to block any further use of the Service by such User using available technical means.

6.9. The User undertakes to use the Service wisely. An unreasonably high load on the Service that worsens or stops its operation for other users is a violation of this User Agreement and leads to its immediate termination.

6.10. The User is obliged to deliberately not take any actions aimed at failure, worsening or stopping the operation of the Service.

6.11. The User is obliged to refrain from any actions that could potentially limit the availability or quality of the Service for other users.

6.12. The User undertakes to regularly (at least once a month) refer to the User Agreement in order to learn about all updates and changes to this Agreement.

6.13. The User undertakes to unconditionally and fully accept all updates and changes made to this Agreement. Acceptance of any changes and updates occurs automatically with further use of the Service by the User.

6.14. The User undertakes not to use third-party programs, tools, technical solutions or websites to change or improve the operation of this Service.

6.15. The User undertakes to use the Service exclusively for lawful purposes. Any use of the Service for illegal purposes shall be grounds for immediate termination of the provision of services to the User.

6.16. The User undertakes not to post illegal materials using the Service under any circumstances, including materials of a pornographic nature, materials and texts related to the circulation and use of narcotics, materials and texts that may contain calls for violence of any kind, suicide, signs of intolerance towards any social class or group, hatred based on religious, political or other grounds.

6.17. The User undertakes to be guided by moral standards and business ethics when using the Service.

6.18. The User undertakes not to use for any purposes the imperfections of the Service and technical errors, including "bugs" and vulnerabilities of the Service and the Website.

6.19. The User undertakes not to report "bugs" and vulnerabilities of the Service to third parties. The User has the right to report such defects only directly to the Administration.

6.20. When using the Service, the User undertakes to refrain from using obscene and rude language, as well as words and expressions aimed at inciting aggression or hatred on any grounds, including racial, religious, political and sexual.

6.21. At the time of using the Service, the User is a legally capable and adult individual.

6.22. In order to use the Service, the User must fully understand all the provisions of this User Agreement, including all the words and all the technical terms used in the agreement.

6.23. The User undertakes to fully comply with all provisions of the User Agreement throughout the entire period of work with the Service and all its parts.

6.24. Users undertake not to disclose confidential information received from the Administration within the framework of providing the User with the Services of the Service in accordance with this User Agreement. Confidential information is understood to mean any information transferred by the parties to each other through correspondence with the Administration and other methods of data transfer in the Service protected from third parties, including: scientific, technical, technological, commercial, organizational, personal or other information that has potential value due to its unknown to third parties, to which there is no free access on a legal basis, and in relation to which and security measures are taken.

6.25. The User undertakes not to store, copy, reproduce, republish, modify, download, post, translate, read, rent, lease, rent, sell, distribute, transmit, including by electronic means of communication, display, decompile, reverse engineer, disassemble, decipher or otherwise determine any program code or any source code used in or in connection with the Materials, or distribute the Materials in any way other than as expressly permitted by this Agreement. In particular, it is prohibited to sell, assign, sublicense, pledge or otherwise transfer any right to the Services or Materials, create derivatives thereof or otherwise use the Services or Materials for commercial purposes, in whole or in part, in any way other than as expressly permitted by this Agreement. Any use of the Services or Materials for any purpose not expressly provided for in this Agreement or without the prior consent of the Administration, or without the prior written consent of the Service licensors, as the case may be, is strictly prohibited. The Administration reserves all rights not expressly granted under this Agreement.

7. RIGHTS AND RESPONSIBILITIES OF CUSTOMERS

7.1. The Customer bears all rights and obligations of the User.

7.2. This User Agreement for the Customer is a contract-agency concluded through the Service for the execution of orders. Under this agreement, the Customer has the right to acquire exclusive rights in full to all content obtained in the Service in a legal manner, without violating the User Agreement.

7.3. The Customer undertakes to be guided by the User Agreement, local legislation and international Copyright standards when forming orders in the Service.

7.4. The Customer has the right to place orders.

7.5. The Customer undertakes not to create similar tasks with the same link in this Service or any other service.

7.6. The Customer undertakes not to create tasks that contain:

7.6.1. advertising of communities, programs and other services for earning money, boosting likes, subscribers, comments, tasks in social networks, etc.;

7.6.2. adult content (18+);

7.6.3. extremist content;

7.6.4. content that violates the laws of the Russian Federation and the CIS countries;

7.6.5. content that violates the intellectual property rights of third parties, including copyrights, patents, trademarks, distribution of personal data of third parties;

7.6.6. material containing fraud in any form;

7.6.7 direct or indirect insults, even if the user is not the owner of these materials.

8. LIABILITY OF THE PARTIES

8.1. The Administration shall not be liable for materials posted by the User using the Service, including in the event that the User posts materials that violate applicable law.

8.2. The Administration shall not be liable for any damage incurred by the User while working with the Service.

8.3. In the event that the User uses third-party services and programs that change or in any way affect the operation of the Service, the provision of Services to the Customer who has committed such a violation will be immediately terminated.

8.4. The Administration shall not be liable for the actions of third parties in the User's account who have gained access to the account due to the fault of the User.

8.5. The Administration shall not be liable for the quality of communication channels through which access to the Service is provided.

8.6. The Administration shall not be held liable for the fact that the results that may be obtained when using the Service do not meet the goals and expectations of the Users.

9. PAYMENT PROCEDURE

9.1. The Service has 1 internal user account: the main balance. The main balance is used to order services, it can be replenished.

9.2. The main balance is replenished using the appropriate payment system tools. As soon as the Service receives a notification from the payment system about the payment, the balance is immediately replenished, and the Customer can order certain services.

9.3. It is prohibited to make payments using counterfeit credit cards or payment accounts.

9.4. If the User's account is blocked for violating the rules, funds cannot be transferred to any other account.

10. TERM OF THE USER AGREEMENT

10.1. This User Agreement shall enter into force upon registration of an account and shall be valid for the period of the User's use of the Service.

11. DISPUTE SETTLEMENT PROCEDURE

11.1. Before filing a claim in court for disputes arising from the relationship between the User of the site and the Site Administration, it is mandatory to file a claim (a written proposal for voluntary settlement of the dispute).

11.2. The recipient of the claim, within 30 calendar days from the date of receipt of the claim, shall notify the claimant in writing of the results of the claim review.

11.3. If no agreement is reached, the dispute will be referred to a judicial authority in accordance with the current legislation of the Russian Federation.

11.4. The current legislation of the Russian Federation shall apply to this User Agreement and the relations between the User and the Service Administration.

11.5. In the event of litigation due to the fault of one of the Parties, all legal costs shall be paid by the User.

12. OTHER TERMS

12.1. The Administration does not guarantee permanent or unconditional access to the services provided. The functioning of the Service may be disrupted by force majeure and other factors, the prevention or overcoming of which is beyond the capabilities of the Administration.

12.2. If one or more provisions of the User Agreement are invalid or unenforceable for any reason, such invalidity shall not affect the validity of any other provisions of the User Agreement, which shall remain in force.