Refund Info

WE RESERVE THE RIGHT TO REFUSE A REFUND:

— if in the refund request you specified a refund method different from the method of replenishing the account or paying for the Service

— in the event of your violation of the requirements of applicable law, the terms of the agreement or the Rules for using the service, as well as using smmlama.com for illegal, unlawful and prohibited actions, or

— if the reason for the refund is not specified.

REFUND TERMS

Refunds are made only if the order cannot be fulfilled. In other cases, refunds are made at the discretion of smmlama.com.

REFUND PROCEDURE

Refunds are made in the same way the purchase was made. We always refund funds only to the payment method by which we received the funds from you. For example, if you paid for the Service by card, the refund is made by canceling the transaction (refund) and, as a result, the refund can only be made to your card. The refund period depends on the payment method used.

When processing a refund, a 10% refund fee is withheld from the amount to be refunded. The refund period is up to 7 business days.